First of all, we thank you for taking your time to reach out to us. We appreciate your effort to bring this to our notice. Please be assured that a fair and fun environment for players is our utmost priority and we will do everything possible to maintain that.
We at Mad Over Poker take such concerns on fraudulent practices very seriously and such feedbacks will be passed to our concerned product team who will closely investigate such issues.
In such cases, take the screenshot of the game play that you feel was violating the rules and spirit of poker and send it to firstname.lastname@example.org and we will take care from there!